State Farm® Insurance Agent Travis Primeaux

"If I can give zero stars I would! Been with state farm for over 10 years and never had an issue until I moved to Oklahoma. Travis Primeaux's initial response to our concerns was a discouraging sigh, indicating reluctance to assist. Rather than addressing our concerns with care, he displayed rudeness and impoliteness, providing snarky and dismissive answers. Should you be in need of auto insurance, I suggest looking elsewhere as I will be searching other options as well!"

"If you need insurance this is the place. Always on top of the situation ."

"I would like to start this claim by saying I have never given anyone or any place a 1 star review. This guy and State Farm absolutely deserve it though. I want to save anyone else from the nightmare of dealing with them. We had to file a claim and it was a absolutely terrible. After waiting 5 days with no communication, I called to check in. Turns out there was a clitch in some system and my vehicle had not even been picked up from the wrecker. I then started calling almost every day to check in since no one seemed concerned that the process wasn't moving along. SIX WEEKS LATER, we received reimbursement. I expressed my frustration kindly more times than I care to remember and no one seemed concerned. Every person I spoke to, blamed someone else and said it was out of their hands. The experience was terrible and no one seemed to geninuenly care that it was. I have left State Farm with no intentions of going back. Update: I was still receiving bills from EMS over a month after I turned them into this agent. He finally figured out that the claim had been put on the wrong day. So I had to call and request that be updated. So another month goes by and I receive another bill. I call auto claims to check in and turns out he NEVER TURNED IN OUR MEDICAL CLAIM. So now, once again, I'm doing his job and sending in the medical claims and calling every day to make sure they are paid so I don't end up being sent to collections. Is this real? He DOES NOT care about his clients. He DOES NOT do his job. If you want insurance you have to stress about, follow up with over and over again, and don't expect decent customer service this might be the guy, but otherwise find someone else!!"

"If I could give zero stars, I would. Absolutely horrible & incompetent. They charged us for a year for a car we no longer owned despite repeated calls & emails. Take your business to a more reputable agent."

"They do a fine job. This is my first time getting state farm. I never walked in and met them in person at the location. I just called in to add and removed cars. It's very convenient for me so thanks to that. However, I was asked how much my old insurance was and they just gave me a quote for the same price, which i didn't save any money from switching over so that was a bummer. That's the reason for 4 stars. I noticed they have reviews from 1-3 yrs ago so I want to give my recent review. Will update more later down the road.."

"Very hood insurance company"

"Travis Primeaux has saved me so much money. When I met Travis I had All State. I called Travis a week later and found he saved me $400 just on auto, same coverage. We now have home and auto combined and couldn't be happier. I am so glad Travis came in and bought a watch from me. Good rates, friendly staff. Always there to help."

"A fantastic insurance company and wonderful people! They were able to handle issues for me in one phone call that another insurance company was taking weeks to do. Highly recommend State Farm and Travis & Team"

"I’ve only ever had communications with Jamie Carey and let me say she was exceptional at her job. I moved here from out of state and needed new coverage and she took care of it for me within hours. I actually just switched from State Farm and had no problems (even though I was switching to a different carrier). Jamie is very professional and was willing to help me with everything even though she was losing a customer (I switched due to a lower rate not because of service). If that tells you anything about the level of customer service you get here. Amazing service from Jamie. If you live in Owasso contact Jamie!"

"I absolutely love working with Jamie! She always answers all of my questions and goes above and beyond each and every time. I can't say enough great things about her and my experiences with State Farm because of her!"

"I needed great insurance at a price I could actually afford and the people here have been the most kind hearted and professional people. I will always stay with this office because of that! And they helped me with my life insurance!! I didn't even know I could afford it lol"

"If you live in Owasso, I would highly recommend the Travis Primeaux Agency. They will get you the best policy for your needs. They are a valued asset to the Owasso business community, and actively involved in the local community."

"Great service. Great staff. We have our home and auto coverage with Travis and a car loan. I'd had my last State Farm agent for 25 years before he retired. We plan on being with Travis that long as well."

"Very easy to contact both via email and phone. I feel like they are honest and fair. Highly recommend."

"always kind, got a great deal on my insurance, lowest rate out of anyone. has helped me with any of my problems and has always answered my questions diligently. great place to go. will be with them forever."

"State Farm is the best insurance company I have ever used. They are always just a call or email away and I don't have to wait forever to get a response. Jamie Carey is my agent and she is awesome. I suggest state farm to anyone and everyone. Best experience I've ever had and best rates."

"I have had the best experience I have ever had since moving all of my insurance to Travis at State Farm. His staff are exceptionally accommodating and always friendly. They also saved me so much money. I got better coverage for nearly have the price of other agencies. I recommend his agency to everyone."

"Highly recommended, best pricing around! Their office staff is always so friendly. I've never waited longer than 24 hours for a response back from an email and get to speak to a real person when I call everytime. I am always losing my verifications and they never get annoyed at me for asking all the time for new copies! Wouldn't ever switch to another company. Customer service and knowledge is everything!"

"Jamie and Kim are phenomenal! They provide top notch customer service every time I am in need of something. I currently have my mortgage, two vehicles, and life insurance with State Farm. They have gone above and beyond to earn a five star rating. I wouldn't recommend any other agency for your insurance needs."

"Very competitive pricing, best motorcycle coverage and pricing I have ever found. The ladies in the office are a joy to talk to and Mr. Primeaux is very professional and I know.for a fact gives back to the community of Owasso. I have been with them for 5+ years and they can not be beat."

"I switched over after finding they could save me several hundred dollars - cut my homeowners insurance cost in half! Very helpful staff, highly recommended!"

"Great agent and some of the best people to work with always friendly !! I would highly recommend to anyone looking for insurance to contact this office !!!"

"I would highly recommend Travis Primeaux State Farm, I had the best customer service ever. Not only in the office but also when I required their support using my car insurance and even the paperwork I needed. They are kind, supportive and really professional. Is the best decision I ever made changing my insurance from Tripe A to them."

"We have been with State Farm agent Travis Primeaux for several years. Travis, along with his staff, Kim and Jamie, are extremely helpful and friendly. When we have insruance questions, concerns, or need a new quote, they entire staff has ALWAYS meet our needs. Looking for a State Farm agent, who provides 100% satisfaction, we highly recommend Travis Primeaux and his amazing staff. Hats off to Travis, Kim and Jamie."

"Travis Primeaux and his team at State Farm have been absolutely amazing. They have been nothing but friendly and helpful when I needed to update my insurance. I look forward to having future business with you. -Emily"